Trading Standards – Romance Scams

You may meet a stranger…
but rather than enjoying an enchanted evening, sadly there are always con-men or women out there trying to take advantage of people – often when they least expect it, or when they are at their most vulnerable.

One of the nastiest scams involves the promise of romance, but ultimately leads to men or women being duped into sending money to someone with whom they have been led into thinking that they have formed a genuine relationship.

Recent figures reveal that romance scams are on the rise. Indeed, by the end of 2022 it was reported that the amount of people who fell victim to romance scams had increased by 60%, with an average loss of over £8,000. Research also suggests that men have become the primary victims, now making up over half of all cases.

As with many scams, criminals will go to great lengths to gain the trust and convince victims that they are in a genuine relationship. Requests for money will usually only come over time – perhaps explained by the need for emergency medical care, or alternatively the victim may be told by the person that they live abroad but are unable to afford the costs of coming to the UK to meet up.

You should always be suspicious of any such requests for money, particularly where you have never met in person. Speak to your friends or family and ask their advice. If you are not computer savvy, perhaps ask someone who is to perform a google reverse image search which might reveal the true identity of the person or which might raise questions.

It may not be easy for the friend or relative of the victim to realise that there may be an issue, but potential signs are –

  • Secrecy about the relationship and excuses as to why you have never seen the “partner”
  • Evasion if you ask any questions about how they met
  • Unusual levels of emotion for someone they have only just met
  • Mention of money being sent to the person.

How to report it
It is perfectly natural for anyone who has been a victim of a scam to be ashamed or embarrassed, and to be a victim of a romance scam may feel particularly so, but always realise that you will not be alone.

Contact your bank immediately and report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk.

Further advice can be obtained by emailing trading.standards@croydon.gov.uk

Trading Standards – Rogue Traders in the Croydon Area

Rogue Traders are cold calling in the Croydon area purporting to be ‘working in the road’ or ‘working for neighbours’, pointing out problems with guttering and roofing. They quote a small amount for gutter clearing or a damaged tile then start raising to costs to do unnecessary roofing work or gardening work.
We have also had a property targeted by rogue traders with a male pretending to be from Sussex Trading Standards.

Please DO NOT engage or use the services of anyone who cold calls at your door asking if you want work done or telling you that you have a problem.

If someone purports to be Trading Standards or Police please ensure you confirm their identity by checking their ID carefully. Genuine officers would be more than happy for you to check their ID and if necessary allow you to contact us or the Police from your own phone.

Do not allow them into your home until you are happy they are genuine.

Do not use any numbers given to you by cold callers. Call 101 for Police or contact our office on 020 8407 1311 (Weekdays 9am -5pm).

If you require a trader, please look at the following Approved Trader Schemes:

 

Trust Mark – www.trustmark.org.uk/find-a-tradesman
0333 555 1234

 

 

Buy With Confidence – www.buywithconfidence.gov.uk 01392 383 430

 

 

 

Which? Trusted Traders – http://trustedtraders.which.co.uk/ 0117 405 4689

 

 

ALWAYS get several quotes in writing from several traders before having any work done. Ensure it includes a breakdown of costs of labour and materials before having any work done.

Ensure you have time to think about the quote before you allow them to start any work. If they attempt to start work without permission, call the police as they could be causing criminal damage to your home.

If you have been scammed or duped into contracting with a business or a trader and parting with money, please report to Citizens Advice Consumer Advice Line on 0808 223 1133 or go to the following website to report online:
https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/

Planning Report – September 2023

To find out the latest news on what is being planned in your local area, check out our latest Planning Report with up-to-date information on Planning Applications including developments in:

  • Addiscombe Road
  • The Glade
  • Gladeside
  • Orchard Avenue
  • Orchard Rise
  • Shirley Road
  • Tower View
  • Wickham Road
  • Woodmere Avenue and Woodmere Gardens.

Also, take a look at the MORA Planning App, which gives you an easy way to track all the current and recent planning applications within the MORA area. It’s simple to use and free for you to access.

Power for People – A £10 Million Victory!

In response to the huge public and Parliamentary support for our campaign for more community renewable energy, the Government have just announced a new £10 million Community Energy Fund for England.

This is a very big success indeed. It is the first substantial action from Government to help community energy in over six years. The fund is intended to see many more community-run renewable generation schemes get off the ground.

Our collective efforts have turned things around and this is definitely a cause for celebration. My thanks to you for helping to make this wonderful success happen.

To recap, our campaign has brought the majority of the House of Commons – 325 MPs, including 128 Conservatives – on board in support of the Local Electricity Bill, which would enable community energy schemes to sell their power to local people.

We then used this support to see the Government’s Energy Bill amended in the spring, introducing two new clauses that were worded the same as the Local Electricity Bill. But the Government opposed these clauses and so intended to remove them. However, this risked them losing a House of Commons vote because of the remarkable amount of MP and public support we had gathered.

This led to Andrew Bowie promising Parliament in June that the Government would bring forward an alternative proposal to enable growth in community energy. He has kept his word.

Whilst we must call on our elected representatives and the Government to do much more to help stop the climate crisis and save the natural world, it is equally important to thank them fully and sincerely when they do take significant action that will help.

We are making plans on how to progress from here. Whilst the fund is very welcome, there is much that could still be done to see more community renewable energy across the UK.