Thousands of music, sports and other fans resort to social media and online marketplaces when the tickets they want have sold out. Many advertisements are genuine, but many others are not, with buyers facing losing both their money and the chance to see their event.
With recent sell-out concerts like Glastonbury, Taylor Swift, Oasis as well as the Euro 2024 football championships in Germany, to protect yourself when buying tickets make sure you:
- Buy tickets only from the venue’s box office, promoter, official agent, or reputable ticket exchange site.
- When possible, pay for tickets by credit card for increased protection over other payment methods.
- Never pay a company or someone you don’t know for tickets by bank transfer. The responsibility for losses lies with you, and your bank isn’t obliged to give you your money back.
- Before buying tickets online check that the website is genuine (carefully enter the address yourself, not from a link) and secure (‘https’ and a locked padlock) and log out when you’re done. Check the site at: www.getsafeonline.org/checkawebsite
If you think you’ve been a victim of ticket fraud, report it at www.actionfraud.police.uk or by calling 0300 123 2040.